Re: Soft water has eaten my grout!
my question is why you did not adjust the water if it was too soft and the pH was low. Both of these things can damage grout and plaster surfaces. What you need to do is get your water balanced. That and that alone will prevent further damage. You can start by posting a full set of test results (free chlorine, combined chlorine or total clhorine so the combined chlorine can be calculated, pH, total alkalinity, calcium hardness--NOT total hardness done with strips, and cyanuric acid--CYA or stabilizer). Also the surface of your pool (plaster/aggregate or fiberglass--vimyl pools do not use waterline tiles), gallons. and an explanation as to why your 'hard' water became 'soft' in the pool. (If you filled with hard water and it because 'soft' then you did something to precipitate the calcium which indicates poor water management.)
Retired pool store and commercial pool maintenance guy.
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