Hi and welcome to the Pool Forum!
Go ahead and scoop out as much as you can. Do you have a test kit? If not, go ahead and order one so you will get it asap. It is impossible to take care of a pool if you can't test it accurately. You have to be able to do it yourself without having to rely on a pool store for readings. (And, honestly, pool stores often do not test very accurately.) The only kit we recommend is the Taylor K-2006 or 2006C but you won't be able to get it locally. Check the test kit link in my signature below.
In the meantime, go to Walmart and pick up a cheap OTO/Phenol Red kit (red and yellow drops), some distilled water, a couple of boxes of 20 Mule Team Borax (laundry aisle) and several jugs of plain, unscented bleach (generic is fine).
To start with, pour two gallons of bleach into your pool through the skimmer while the pump is running. Keep your pump running 24/7.
I assume that you have a sand filter? Since your pool is filthy, your pressure will probably rise pretty quickly. Backwash any time your pressure rises 8-10 psi over your clean filter pressure.
Repost once you have the things mentioned above. Give us a pH reading but test the pH before you add the bleach. High chlorine will give falsely high pH readings.
Do a lot of reading here on the forum, especially the stickied threads at the top of each subforum. Also, read on our sister website www.poolsolutions.com.
We can help you get this cleaned up!
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