I guess it depends on where the plug-up is. Can you pump to waste? If so, it's blocked in the return lines. If you disconnect the skimmer does your low drain work, or vice versa? If neither works you may be blocked further back. Sure you have all the valves on the the filter set to "filter" and not "winter" or "closed" mode?
Generally, diagnosis is by removing a section at a time and seeing if that fixes it. I did this all the time as a programmer.
Supposing you hooked a nice length of hose or TigerFlex to the inlet of the pump and the other end in the water and it NOW started working--you'd know that from pump to return is fine and the problem is from the drain/skimmer lines.
Or you unhooked the pump from the filter and now it pumped water like a fire hydrant! Then it's in the filter or the return lines.
Where does it work? Where doesn't it work?
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