After the pool company owner came out and saw that the CYA really WAS that high, he agreed to a partial drain & refill. After talking to him, it seems an employee probably shot the CYA really high & skipped a few visits. He had similar issues with other clients and employee has been fired. With all of that said, my pool is still green ( I was away for 2 weeks), the CYA is still too high (90ish) and the chlorine is at 1ppm. Ugh. So he is obviously not dealing with the problem properly and I will take my pool care back into my own hands. I STINK at being consistent, so this is hard for me, but I will do my best.

I have forgotten how much bleach raises 1 ppm for my pool - could you please refresh my memory? I think it was 1/2 bottle = 1 ppm, but I'm not completely sure. I'm a 24' round - above ground - 13,000 gallons (I think).

Here we go again.

Thank you,

Jennifer