That explains my issue much better! The main test we use is a simple test strip that tests for Calc. Hardness, TC, FC, Alk, pH, and CYA. We usually don't test for TDS, but this is what we were assuming to be the problem, don't really know why as I only have 3 years experience. So would you say the key to preventing this is in the hands of the pool owner to test and shock their pool more often, or would there be another way? I wouldn't be so concerned if it was just an issue with a few customers, but, like I said, this problem exists in almost half our customer base.
We have been telling people with the problem to shock their pool more often, and I guess that's the key after all.
Thanks a ton!!
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