the only piece of advice your pool guy said that I agree with is that you need to lower your total alk, but I disagree with his method. Here's the recommended method to lower your alk..
http://www.poolforum.com/pf2/showthread.php?t=191
And I don't know why he recommended you use Power Flock or Polysheen Blue, other than to line his pocket--there's nothing either of these chemicals will do for your pool that properly chlorinated water and a running filter won't do!
We still need a CYA number.........
Janet

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