new pool, new LEAKY sand filter

[Watermom]

I'm going to let someone else help you with your filter problem, but just wanted to say hello and welcome you to the Pool Forum!

[dragonquilt]

Thanks Watermom
I did call the company and they must have had issues with it, no questions asked, just will send another O ring and locking ring, but who knows how long it will take to get here. Really hate to try to gerry rig something. I am praying for rain to refill some of the pool

[Watermom]

Glad to see that the company is helping you. Let us know once you get it, if it is working properly.

[PoolDoc]

From what I can tell, Intex is pretty good about sending replacement parts, and usually gets them out pretty quickly.