I have an above ground, 14,000 gallon pool with sand filter. I'm at my wits end at the moment. I use Softswim and cannot keep the C level up. The pool store thinks I have a water mold. Two weeks ago they suggested I try adding a gallon of bleach to the skimmer and let it set in the filter overnight with the pump off then backwash out the next morning and add 3 gallons of C. The C level is back at 1 now. Ph high (8.4) so pool store had me add 3.5 lbs of Lo N Slo then suggested I use the Softswim Filter Aid as a flocculant. My pool was only a little bit hazy before I added that last night with the pump off. As soon as I added the floc it turned milky white. Still milky this morning. Looks 50 times worse than it did before I added it!!! I am so upset I don't know what to do. I vacuumed to waste this morning and it doesn't look any different. The next step is to add 3 gallons of C according to the pool store, but I don't know if I should add that now or wait until things "clear" up with the flocculant disaster I have now. I don't want to add 3 gallons of C if I need to vacuum to waste again. Don't want to pump money into the yard. I've spent a fortune on chemicals already. Suggestions are greatly appreciated. Company coming to swim this afternoon. UGH!!!!
 

 
		
		 
			 
			 
 
					
					 
  Using Soft Swim.  Cloudy water after adding flocculant.
 Using Soft Swim.  Cloudy water after adding flocculant.
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					 Originally Posted by aylad
 Originally Posted by aylad
					
 
						
					 
 
			
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