There are lots of claims about what's hard on liners, and what's easy on them. But the ONLY things I've been able to actually confirm with engineers at the few companies that actually manufacture the vinyl sheet (which they sell to pool liner manufacturers) is that
1. pH below 6.4 is hard on liners, and tends to cause them to swell.
2. pH above 8.4 will, over a long period of time, make the liner less flexible.
3. chlorine will bleach the COLOR or pattern from a liner, and some liner colors are MUCH more susceptible than others.
I can tell you a liner that lasts 10+ years has done very well indeed. I would suspect -- but do not know -- that Baquacil is not has hard as chlorine on liners. I wonder -- but do not know -- how peroxide (BaquaShok) affects liners. I *know* that it destroys polycarbonate, used on pump and filter lids.
So, my guess is the dealer is making that claim mostly to protect their sales of a high-margin product (Baquacil) against a low-margin product, but that it might actually be true. However, if I was wagering money (and not risking a liner), I'd bet 5:1 that the dealer is just 'selling'. I'll see if Waste knows anything, though.
Regarding your filter -- Baquacil is NOTORIOUS for gumming up filters. You can try some of the Baquacil line of filter cleaners, and see if any of them help. (They'll help the dealer's bank account, but I'm not sure about the rest). DE filters can do OK with Baquacil, but ONLY if you NEVER let pool water circulate through the filter without an adequate pre-coat of DE.
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