Welcome--sorry it's under these circumstances
Drop your chlorine to the 2-4 ppm range, drop your pH to the 7.0-7.4 range, and then the Metal Free should start clearing it up. You can either keep adding the Metal Magnet throughout the life if your pool (doesn't remove metals, just keeps them in suspension so they don't stain anything--but chlorine breaks it down slowly so you have to add more periodically) or try to remove the metals by running them over a high chlorine source (like a trichlor puck in the skimmer) right before it hits the filter, so the stuff falls out on the filter and you can wash it away when cleaning the filter.
There's also a product called a Culator that several folks in your situation are using, but we're not sure whether it works well or not. It goes in the skimmer and is designed to trap the metals that are suspended...jury is still out on how well it works, but initial indications are favorable.
Can you call your water department and request an analysis so you can see exactly what is in the water? It would make this problem easier to deal with....
Also, take a look at this thread from another poster from another season who had a similar situation to yours... http://www.poolforum.com/pf2/showthr...ll!&highlight=
Might offer you some ideas....
Bookmarks