Thanks for the quick reply!

I do have my own test kit and test the water myself. I am using the ColorQ Pro 7 plus test kit. The measurements I posted are from using it. From the research that I did the feedback seemed to be pretty good on the ColorQ test kit as far as accuracy so I went with it.

I will take a picture and send it in to see if that helps identify the problem.

I will also complete the pool chart form as well.

Thanks!

Alan