Quote Originally Posted by Hainsworth View Post
I do know why it happens, but I still can't believe that a pool company would sell you a system and not teach you the hows and whys of it's operation. That makes me nuts! So grateful to have found your forum so early in my days of pool ownership . . .Thanks all!
I find that most folks that work in a lot of the pool companies (at least around here) don't actually own pools, and if you've never actually used a product yourself, you don't know the hows and whys, either. Just about anybody can read a set of instructions for a product and tell you what it's "supposed" to do, but having folks who actually have practiced what they preach makes all the difference. I'm still waiting for ANYBODY to report that a salesman who sold them an Intex pool warned them that metals from well water could be an issue for them!!

Janet