It's always nice when you can find those people!
Several years ago, when we were trying to get my older son's driver's license, we were being sent in circles -- you know, the "you can't get there from here" circle! -- trying to find out what we had to do. The fact that my son had been home schooled since kindergarten was flummoxing them. But when I finally got the name and number of the right lady in Atlanta, it was just like your experience: do this, pay that, do this . . . and you're done!
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