We had that problem with a franchised pool store in my area... (I don't know if I can post the name of the store so I won't) We went in twice, & never did this man put in our finances to make this judgement... But everytime we stated and then showed him what we wanted, he told us it was either unavailable or "out of our price range"! Never did we tell this man how high we were willing to go, but he just kept pointing us over to the tiny little pools & trying to talk us into basic packages. On the third visit, we pretty much told him we weren't interested.
We took our business else & get a bigger & better package for less...But now we are in the same situation as you, we want to get rid of our 24 ft round pool for a 27 ft round!! lol
Bookmarks