Quote Originally Posted by waterbear
Tell them you use sodium hypochlorite or liquid chlorine. If they ask the percentage tell them 6% because it has a longer shelf life. Just don't tell them it's Ultra Bleach!
This IS, of course, the perfect answer! The recommended on

Unless you want to bug them, which doesn't bother me! I have 9 different pool stores I can frequent so I don't care. Besides, I've spent enough in most of them that if they are offended, it's THEIR loss!

Rule 1: The customer is always right.
Rule 2: When the customer is wrong, see Rule 1.
Rule 3: When the customer is STILL wrong, the customer is an ex-customer. But this leads to Rule 4, which is:
Rule 4: One "Aw, NUTZ!" un-does ten "Atta Boy!"s.