Post test results taken with a drop-based kit (WalMart has a 6- way for about $20, or at the worst case, get a pool store to test for you, and resist the temptation to buy all the stuff they'll try to scare you into buying) for chlorine, pH, CYA, alk, and calcium. Also tell us what type of filter and pump you're using, as well as what you're using to chlorinate (ingredients, not just "shock"). Then we can give you better advice!
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