Hi Marianne and welcome to the forum! We need some actual testing numbers taken with a drops-based kit to be able to help you. Then, somebody here can take a look and try and help!

You'll need a good test kit if you don't already have one. The one we recommend is the Taylor K-2006 or 2006C (same kit, larger bottle of some reagents). If you buy it through the Amazon link in my signature, the Pool Forum makes a little money on the sale which helps us keep this form online. Only buy if the seller is Amato Industries, however. Some other sellers are substituting the K-2005 which you do NOT want.

I would also encourage you to read a lot of the posts here on the forum and also read on our sister website www.poolsolutions.com.