Thanks for your help and insight.

The test kit I use also tests for acidic levels, is this the same as the CYA test? If not, I can research and pick up a new kit that covers all the neccesary tests. Any suggestions?

For now I will take your advice and stop using the Dichlor shock and just concentrate solely on using the Trichlor and some vigorous brushing/vacuuming and backwashing.

Based on my levels above, and should my test kit I currently have not be able to test CYA, is there an acceptable amount of bleach (store bought) that can be added without doing any "damage".

Also, what is borax? I've never heard of it, and is it also available at say Walmart?

Again, thanks for your help!!