Hi!!
If your test kit is a drop-based test kit, then I would trust your numbers over the pool store. If you had shocked the pool right before you pulled the sample for them, and delivered it fairly quickly, then their numbers don't make sense at all.
With a CYA of 65, 20 ppm is the minimum that you want the chlorine to be, in order to attain shock level. At CYA of 100, then 25 ppm is the minimum. Have you been reaching 20 ppm and then holding it there, which is what you need to do, or have you been letting it drop? A common mistake that people make is to shock the pool and then let the chlorine drift right back down again, which really doesn't help the situation. Shocking means to elevate the chlorine to the recommended level (based on your CYA ) and then holding it there until the problem is gone.
I would check your chlorine tonight, after the sun is off the pool, and then check it again in the morning. If you're losing chlorine during that period of time, then you just need to keep up the chlorine, and possibly even bump it up a little to 25 ppm. If you don't lose any chlorine during that time, then we need to look at something else that may be causing your green, because if it's algae, it'll be eating chlorine.
What type and size of pump and filter do you have? Is your test kit a DPD-FAS (uses drops), or DPD (uses tablets)? Have you ever used trichlor tabs in the pool? If so, did they contain copper, and what was your closing CYA level before winter?
Janet
Bookmarks