Newbie question - would we be better off to drain and start over?

[PoolDoc]

Hi RH-Mom;

I took out some stuff that maybe wasn't steering this in the right direction.

Anyhow, the reason for the DE was not to *help* your filter, but to *test* it, and see if it works. Fiber Clear might *help*, but I don't think it will *test* your filter the same way. My concern is that if your filter is not working, everything else may not be of much value. You can't replace effective filtration with anything except . . . effective filtration. Please remember, if you go back to the pool store that effective filtration does NOT come in a quart bottle, whether it says clarifier or enzyme or flocculant or "Dr Peter Pools Miraculous Swimming Pool Treatment Elixir". (Of course, if it was a really old-time elixir 'for medicinal use only' it might make you FEEL much better about your cloudy pool.)

Sorry about the K2006 -- I followed the link out, and the Amato Industries shipped K2006 is no longer available. Amazon has switched in somebody else's K2006/K2005 but the pic is a K2005, so you did the right thing by ordering from Taylor.

You also need to understand a bit about our approach here.

Of necessity, it's not the same as it would be, if I came to your pool. If I did, I'd be able to snoop in your garbage can to find out what you'd been using, and I'd be able to check out your pump, filter and equipment directly. I'd test the water myself, and wouldn't have to depend on your pool store, or on your having to use an unfamiliar test kit. Most likely, if I could actually come to your pool, we could either clear it up faster OR get to the real issue right away (maybe, a new filter is needed).

We can't do any of those things. So in situations like yours, we have to go with a second best approach, which works like this:

1. Get you (or anyone else who comes here) to stop putting in mystery stuff that has effects no one, especially not your pool store guy, understands.
2. Make sure the basics are covered: chlorine, filtration, pH.
3. Get you (or whomever) to leave the things that aren't essential (alkalinity, calcium, TDS) alone.
4. Get you (or whomever) to leave things that come 2nd (like CYA) alone till we take care of 1st things (chlorine, filtration, pH).

The huge obstacle we face is the desire pool owners have to 'fix that ugly pool NOW'. That's an obstacle for us, because the best case pace for fixing your pool is going to be slower than you (or almost anyone else) like. So, we have to try to refocus pool owners on the basics, and slow them down.

I even coined a term for this years ago, when I said that P.O.P. was a key ingredient in solving situations like yours. Of course P.O.P = Pool Owner Patience. But, when we say we love POP, you have to understand that pool stores hate it! When you lack "POP", you are willing to shell our $$$'s buying "Pool filter in a bottle" or "Super Duper Clarifier Enzyme Magnet Mineralizer Goop". The profit margin on those items is 2x - 4x what it is on basic pool chemicals, which means pool stores just LOVE impatient pool owners.

So, we try to keep you (you all) out of pool stores, because we know what's going to happen to you if you go into one while you are frustrated: it's like sending a hungry man to the grocery store!

Another issue we face is trying to be simple and specific enough to avoid "close enough" substitutions that aren't "close enough". Your non-DE DE is an example. Quite reasonably, you thought that DE substitute would stand in for the DE I asked you to use. And, if my goal had been just to improve filter function, you'd have been right. Unfortunately, that wasn't my goal. But, because the non-DE DE may have 'stuck' in any holes in your filter, my attempt to TEST your filter with DE is now uncertain. If you add DE, and it comes back into the pool, we know you have filter problems. But if it doesn't come back, we don't know if that's because the filter is OK, or because the non-DE DE is catching it.

So where we end up is asking people to do just what we say, with exactly what we say, and only what we say. Of course, even we don't always agree completely. Watermom tends to suggest draining pools a bit more often than I would. I've seen floated liners and pools that have come out of the ground . . . so it always scares me a bit to suggest draining a pool.

Still, a lot of times this ends up working out really well. Occasionally it doesn't. It look like we may be moving into one of the cases where it "doesn't". This isn't your fault, and I don't think it's ours either. It's just life.

But, one of the things Watermom said is still sorta true. We can't help you, if you don't put "all your eggs in one basket". Our advice isn't compatible with pool store advice.

Something else you need to know. We can NOT help you clear up the pool as quickly as you want. And the fact that you want it cleared up so badly actually makes it likely we can't help you clear it up as quickly as we could with someone else who was a little less concerned. There are times when wanting stuff really really badly helps. But this isn't one of them.

We're in a situation here, where we're almost going to have to start over from scratch.
+ Your filter needs to be cleaned and then DE tested.
+ We need to know whether your algae is dead, or not.
+ We need to know whether your chlorine is high or not.
+ We need to know if you are putting anything in your pool that's almost what we said (like DE) but not exactly (like DE substitute).
+ We need to know if you can set aside all the things the pool store is telling you to worry about (TDS, alkalinity, etc.) and focus on JUST chlorine, filtration, & pH.

The Pool Forum has helped a lot of people, but we can't help everyone and that's OK, too.

Best wishes,

Ben