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From where does the water feed the pump? I suspect a dedicated main drain, check to see that it's not obstructed.
An air leak on the suction side would also cause this, try dribbling water on the lid, influent port and any valves, unions or fittings you can see above ground. If the air in the pump housing lessens when water is poured on a certain area, that's an air leak and we'll help you address it![]()
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