Re: SWCG may be causing chemistry problems?
Central Texas see's few clouds during the June 1st - 3rd week in September. With temps usually at 100 or above during that period the UV rays can be brutal. I had wondered about raising the CYA but hadn't ask, so thanks for touching on that! I think I can now grasp and follow your advice and understand the process better now. Thanks to all the support team members that came to my aid. This stuff can feel like a impossible task without your input!
Re: SWCG may be causing chemistry problems?
If you like, send us a water sample and we will call you with our thoughts. Mark the bottle with your name and phone number and send it to: [ Edit by admin - Address deleted ] This service is available to all of our customers. Thanks, Don
Don, you need to discuss this with me, before you post it here. What I'd expect to know is
1. What you are testing.
2. HOW (equipment / methods) you are testing.
3. What -- in outline -- you are recommending.
If I allow this to go ahead, I will probably require that test results and recommendations be posted HERE.
Re: SWCG may be causing chemistry problems?
One further note.
Until I've heard from you, and we've worked things out, I'm restricting your access to the pool biz section.
Ben
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Re: SWCG may be causing chemistry problems?
@Heavyhook
I'm sorry to rain on your parade. But till I know what Don is testing, and what sort of recommendations he's making, I can't allow this sort of exchange here. Otherwise, I'm creating a potential backdoor to allow pool industry types to undercut what we're doing here.
I do *not* know that Don is trying to do that -- but that's the problem; I don't know what he *is* trying to do.
Obviously, you can contact him directly, via his website. Feel free to do so -- what you and he work out, away from the forum, is purely your business and not mine.
Ben