Chlorine magically disappears!!!!

Hopefully he'll come around soon. It's very frustrating to try to help somebody that resists you!

Janet

The resistance is understandable. This pool owner is frustrated, has has a problem he doesn't understand and can't see a way to fix it. He's getting advice from the Pools Store (people who do this for a living) and from you (a friend with a clean pool) - it's very hard for most of us to doubt established authority especially when we're feeling unsure and vulnerable.
Your friend needs a reason to believe that this method (BBB) will get him to his goal. Perhaps suggesting that he read some of this forum (especially here "Dealing with Algae") would help him gain confidence.
I would also avoid attacking the pool store or the "remedies" they sold him as he likely has some personal/emotional investment in the idea that these "remedies" will help. In this case, attacking the Pools Store would be seen as an attack on him and we all defend ourselves when we feel attacked.

This is as grown-up as I get. Good luck and thanks for helping your friend.

I was very careful about not insulting his purchases. I did however walk out of his shed with a couple of buckets for my tomato plants!!! LOL

I myself think he will give up and talked about draining and refilling the pool. It's sad that people don't want to learn or feel they cannot learn. You guys have helped me many a time when things got out of control.

Almost a year has passed since this thread ended. Just an update in where my friend stands. He got his pool crystal clear for the summer last year and kept his chlorine levels up and closed a clear pool, actually pool store did. He opened his pool this spring to crystal clear water. He is using BBB and things are looking good. Converted? I would hope so. Thanks to this forum.

Awesome! I'm smiling on the inside and the outside.

thanks for the update. I just converted my neighbors pool this past month. They had a swamp and were very discouraged when we started dumping bleach and not seeing results as fast as they would have liked. Turned out the pool equipment was a large part of the problem and pool is now crystal clear.

Keep spreading the word. I have turned many of people away from "clarifiers" and other mystery chemicals at walmart and BJ's.