robo kleen sweeper

I have a Robo Kleen sweeper for my above ground pool. When I place it in the pool and turn it on, it will go forward about two feet and then bakward two feet. It does a great job sweeping other than this is as far as it goes.

Any suggestions?

Your best bet is probably to call the company that makes it and see if they can tell you anything. Maybe someone here will know something. We'll see.

Welcome to the Pool Forum!

I did and it was useless. They were no help at all. I thought maybe someone else might have experienced the same problem.

Is it getting caught in unevenness in the pool floor? My first Robo-Kleen would get stuck on a ridge that was under one of my Intex donuts. I resolved it by removing the soft (rubber?) "moustaches" that are around the ports on the bottom of the robot.

Is the cord tangled - although I can't imagine that would be the problem with only two feet movement.

My first Robo-Kleen stopped moving completely after 3+ seasons. I replaced it like and kind even though 3 years doesn't seem like much, It saved me a ton of work.

I'm sorry for your trouble and the poor customer service you've suffered.

Thanks for your response.

I don't believe it is getting stuck due to the fact I have moved it different places on the floor of the pool. I made sure the cord was not tangled. I don't know if it has sensors that may be bad or what the problem is.

I appreciate any and all suggestions.