Advice needed regarding testing results - What next?

I'm going to try to insert a picture of my test results. Haven't tried that feature before so I hope it works.

The chart I'm inserting is 6 days worth of test results and chemical additions. I still can't get my CC to 0 - I also can't seem to ever truly reach a shock level test result.

I've added 11 gallons of 12.5% bleach in the past 24 hours and just now my FC reading is 7.0. :mad:
Help!

http://www.flickr.com/photos/50351313@N03/7260036226/

If you can't see the image, here is the link:
http://www.flickr.com/photos/50351313@N03/7260036226/