Re: Cannot seem to raise Ph
If your chlorine is really high, you may be bleaching out the strip. Order the Taylor K-2006 but in the meantime, go and pick up a cheap OTO kit (the one with the red and yellow drops) someplace. Test with that and report back. Do this ASAP because if your pH is truly low, it is critical to raise it. Low pH can damage equipment and liners. Also, when you report back, tell us more specifics about type and size of pool you have.
Welcome to the Pool Forum, by the way!
Re: Cannot seem to raise Ph
I agree with Watermom that you probably are bleaching out the strip.. However, you might just have much lower pH than you think, or a very high TA, which would take more Borax to cause a rise in pH than if you had a lower TA.
Either way, the way to figure it out is to follow Watermom's advice and get yourself a good kit.
Janet