blind363
09-04-2012, 09:45 PM
The SWG is only a few months old. We did have the power go out the other day so I'm assuming that was the cause. Has anyone else had this happen before? The manual is very unhelpful as it just says to contact a pool pro, and a good search turned up nothing helpful. Thanks!
PoolDoc
09-08-2012, 02:44 PM
Power outages are often associated with surges, and surges can kill electronics and more.
Anyhow, here are the online manuals:
http://www.zodiacpoolsystems.com/Products/Water-Sanitizers/AquaPure-Ei.aspx#tab6
Read them, ID your unit, then follow the trouble shooting guide. If you have no success, call Jandy: (800) 822-7933. Level 1 techs will try to take you through the trouble shooting process you should have already completed. After you've given them the first couple of "I've already done that, and found X" answers, ask for a Level 2 tech or supervisor. Briefly explain your situation, and see if he/she can help.