Sychev9
05-18-2006, 02:38 PM
Just wanted to share my frustration with Super Vision, the makers of really nice color-changing LED lighs for the pool.
THE GOOD::)
This light transforms your pool into a light show. Installation is simple, no different from other pool lights, and operation is pretty simple - toggle light switch to change color modes.
THE BAD::confused:
Light stopped working 3 months after installation. Not just few LED burned out, but the entire light is broken. No, it did not get wet, and wiring is correct (replacement light works fine).
THE UGLY::mad:
Company denied my warranty claim - replacement for one year from the original purchase - based on some bogus excuse that store where I bought the light is not covered under their warranty.
My further questions of why claim was denied was unanswered at all.
BOTTOM LINE:
I will not buy $350 light from a company that does not honor it's warranty.
THE GOOD::)
This light transforms your pool into a light show. Installation is simple, no different from other pool lights, and operation is pretty simple - toggle light switch to change color modes.
THE BAD::confused:
Light stopped working 3 months after installation. Not just few LED burned out, but the entire light is broken. No, it did not get wet, and wiring is correct (replacement light works fine).
THE UGLY::mad:
Company denied my warranty claim - replacement for one year from the original purchase - based on some bogus excuse that store where I bought the light is not covered under their warranty.
My further questions of why claim was denied was unanswered at all.
BOTTOM LINE:
I will not buy $350 light from a company that does not honor it's warranty.