Newbie with Questions

[Shawdaddy1972]

Hi all,

Name is Chad from Gulfport, MS. My family and I are about to purchase a Matrix 33'x54" round pool from PoolSupplyWorld.com. I have several questions:

1: Is this a legit company? I have talked to their customer service and they were really helpful and nice.

2: I am going with a cartridge filter. Will a Pentair 150 or 200 sq. ft filter this pool properly with a 1.5hp pump?

3: Are the resin top rails and vertical rails worth the extra money?

Thanks for any help, Chad

[Watermom]

Hi, Chad. I am not familiar with this company nor this particular pool, but hopefully somebody else will be. Just wanted to welcome you to the Pool Forum!

[PoolDoc]

PoolSupplyWorld => http://g.co/maps/2934v (they have a large physical location, which is a good sign).
3725 Cincinnati Ave 200
Rocklin, CA 95765 - 916.740.4555

Their domain registration is hidden, which is NOT a good sign, and probably means the real company is something else.
Domain name: POOLSUPPLYWORLD.COM

Administrative Contact:
Contact Privacy Inc. Customer 0129808966, poolsupplyworld.com@contactprivacy.com
96 Mowat Ave
Toronto, ON M6K 3M1
CA +1.4165385457

They have a BBB rating of A-, which doesn't mean too much, but there's info at the link:
http://www.bbb.org/northeast-california/business-reviews/swimming-pool-equipment-and-supplies/pool-supply-world-in-rocklin-ca-47003956


All in all, that's better than what we see in a lot of online companies. Still, I'd definitely recommend buying with a credit card, so you can dispute the charge if there's any problem.

[Shawdaddy1972]

Thx for the info PoolDoc. I will most def pay with a cc.